Privacy Policy of Neospin Casino

Neospin Casino recognises the importance of protecting personal information and processes data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how personal data is collected, used, stored, and disclosed when individuals access and use the Neospin Casino website and services. By registering an account or interacting with the platform, users acknowledge the data practices described in this policy.

Information We Collect

Neospin Casino collects personal and non-personal information necessary to provide gaming services and comply with regulatory obligations.

Personal information may include full legal name, date of birth, residential address, email address, telephone number, and payment details such as masked card numbers or digital wallet identifiers. Government-issued identification documents may be requested during identity verification procedures.

Non-personal information may include IP address, browser type, device identifiers, operating system, geolocation derived from IP, and website usage data including timestamps and session duration. Technical data is collected automatically through server logs and analytics systems to support fraud detection and operational monitoring.

How We Use Your Information

Personal information is processed for account administration, identity verification, deposit and withdrawal processing in Australian Dollars (AUD), and compliance with anti-money laundering obligations. Data may also be used to detect unauthorised access, financial irregularities, or breaches of platform terms.

Contact details are used to send transactional communications, including confirmation of deposits, withdrawals, and security alerts. Where consent has been provided, email details may be used to distribute service updates or promotional communications. Users may withdraw marketing consent through account settings.

Information is retained only for as long as required to fulfil contractual, regulatory, and financial reporting obligations under applicable Australian law.

Cookies and Tracking Technologies

The website uses cookies and similar tracking technologies to maintain session functionality, authenticate login sessions, and analyse website performance.

Essential cookies support login authentication and secure session continuity. Functional cookies store user preferences, including language settings. Analytical cookies collect aggregated usage data to improve technical performance. Marketing cookies are activated only where user consent has been provided.

A cookie consent mechanism allows users to manage non-essential cookie preferences. Browser settings may also be used to restrict or delete stored cookies. Disabling essential cookies may affect login persistence and website functionality.

Data Protection and Security

Neospin Casino applies technical and organisational safeguards to protect personal information against unauthorised access, alteration, disclosure, or destruction.

Security measures include SSL encryption for data transmission, encrypted storage of sensitive data, password hashing protocols, and role-based internal access controls. Identity verification documents are accessible only to authorised compliance personnel.

Financial transactions are processed through certified payment service providers operating under recognised security standards. Personal information is securely deleted or anonymised once statutory retention periods have expired.

User Rights

Under the Privacy Act 1988 (Cth), individuals have the right to request access to personal information held by Neospin Casino and to request correction of inaccurate or outdated data.

Users may request deletion of personal data where retention is no longer required by law or contractual obligation. Requests must be submitted in writing and may require identity verification before processing.

Complaints regarding personal data handling may be directed to the Office of the Australian Information Commissioner (OAIC). Where applicable, individuals located within the European Economic Area may also exercise rights under the General Data Protection Regulation (GDPR).

Updates to This Policy

This Privacy Policy may be updated to reflect changes in legal requirements, operational practices, or security procedures. The updated version will be published on the website with a revised effective date.

Where material changes affect data processing practices, users will be informed through account notifications or website announcements. Continued use of the platform following publication constitutes acknowledgment of the revised policy.

Neospin Casino processes personal data in accordance with Australian privacy standards and maintains structured safeguards to preserve confidentiality, integrity, and availability of user information.